This Privacy Policy describes how L'ARCHIVE (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.l-archive.co.uk (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to:

  • Communicate with you

  • Provide, personalize, or improve the Services

  • Comply with applicable legal obligations

  • Enforce our terms and policies

  • Protect or defend the Services, our rights, and the rights of our customers or others

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you provide to us may include:

  • Contact details such as your name, billing or shipping address, phone number, and email address

  • Order information such as purchased apparel items, sizing details, billing and shipping addresses, payment confirmation, and contact details

  • Account information such as username, password, and other information used to secure your account

  • Customer support information including messages, emails, or other communications you choose to send us

Some features of the Services may require you to provide certain personal information. Choosing not to provide this information may limit your ability to use certain features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include:

  • Device type and browser information

  • IP address and network connection details

  • Pages viewed, products interacted with, and time spent on the Site

  • Account and checkout interactions

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • E-commerce and hosting providers (such as Shopify)

  • Payment processors, who collect payment and billing details to securely process transactions and fulfill apparel orders

  • Marketing and analytics partners, who help us understand how customers interact with our clothing collections, emails, and advertisements

Any information obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

  • Process payments and fulfill clothing orders

  • Ship apparel items and manage returns or exchanges

  • Send order confirmations, shipping updates, and account notifications

  • Create and manage your customer account

Marketing and Advertising

We may use your information to:

  • Send promotional emails, texts, or mail about new collections, launches, or offers

  • Display advertisements for LARCHIVE apparel and related services

You can opt out of marketing communications at any time.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent or unauthorized activity.

Customer Support and Service Improvement

We use your information to respond to inquiries, provide support, and improve the quality, fit, and experience of our clothing and Services.

Cookies

Like many websites, we use Cookies to operate and improve our Site. For details about cookies used by Shopify-powered stores, see:
https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose your personal information to:

  • Service providers (payment processing, shipping, IT, analytics)

  • Marketing and advertising partners

  • Affiliates within our corporate group

  • Authorities or parties involved in legal or business transactions

We do not use or disclose sensitive personal information without consent or for the purpose of inferring personal characteristics.

Third Party Websites and Links

Our Site may include links to third-party websites or platforms. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the applicable legal age. If you believe a child has provided us with personal data, please contact us.

Security and Retention of Your Information

We use reasonable safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct or delete your data

  • Restrict or object to certain processing

  • Opt out of marketing or data sharing

You may exercise these rights by contacting us.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, or processed outside your country of residence, including in jurisdictions with different data protection laws.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact us at larchivecustomercare@gmail.com